Terms & conditions

At BSS we believe that business should be conducted in a transparent manner. This helps us ensure that you are happy with the service we deliver. All online orders are subject to the following terms and conditions.

 

Terms and Conditions

 

General

  • 1. All activities are conducted in accordance with UK legislation.

 

Price

  • 2. Prices are subject to VAT at the current rate.
  • 3. Prices are subject to change without notice.

 

Payment

  • 4. Payment must be made in advance. Goods will only be dispatched upon clearance of funds.

 

Supply of goods

  • 5. BSS reserve the rights to refuse any order, in which case, a full refund will be provided.
  • 6. In the event that an order cannot be fulfilled by BSS, a refund or  product of equal/higher quality will be offered to the customer.

 

Delivery

  • 7. We will aim to dispatch all items within 1-3 working days. However, in exceptional circumstances it may take up to 10 working days to dispatch goods.
  • 8. Orders over £100.00 (Exc  VAT) will qualify for free delivery. Orders under £100.00 (Exc  VAT) will be subject to a flat rate charge of £5.95. These charges apply to the UK mainland only.
  • 9. For exceptionally heavy goods BSS reserve the right to charge the delivery at cost, subject to agreement with the customer prior to dispatch.
  • 10. All delivery charges outside of the UK mainland will be charged at cost, subject to agreement with the customer prior to dispatch.

 

Damaged goods, shortages and non-delivery

  • 11. Damaged goods or shortages should be noted on the carriers delivery sheet immediately and notice provided to BSS within 31 days of purchase.
  • 12. Claims for non-delivery should be made to BSS within 31 days of the purchase date.

 

Returns

  • 13. All returns are subject to the Returns Policy.

 

Privacy

  • 14. All personal details are stored in accordance with our Privacy Policy

About BSS

Welcome to the online web shop for Banbury Safety Supplies. We supply a wide range of health and safety products and clothing to the trade and public.

We pride ourselves on our low prices, high quality and excellent customer service. If you can't find what you are looking for please give us a call or pop into our shop.

 

Free delivery on orders over £100.00*.(Excluding vat)

Orders under £100.00 (Excluding vat) are subject to a flat rate delivery of £4.50*.

*Orders outside of the UK mainland, or exceptionally heavy items may be subject to additional charges.

 

Payment

Accepted

We use PayPal to handle our online payments, to ensure your bank details are safe. Making a payment online with your card couldn’t be easier!